SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Packages to be delivered within the U.S. are shipped from our U.S. warehouse through USPS and delivered within 1-3 business days.
*Due to high demand, sometimes items may not be readily available from the US warehouse, when this happens, they may be shipped from our warehouse overseas and may take up to 5-20 business days to arrive.
Packages to be delivered to other countries are shipped from our warehouse in China.
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of theluxtrend.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of theluxtrend.com.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
EASY RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
👏This has got to be one of the best kitchen appliances I’ve ever purchased! It’s made meal preparation so efficient – whether I’m making soup or rice or even steaming vegetables. It’s super easy to clean too thanks to its lovely enamel coating.😍
Absolutely love this pressure pot. It's the perfect size and so easy to use!
I love how easy it is to use, even for someone who doesn't cook often like me. i've made some amazing dishes with minimal effort thanks to its multi-functionality.
This multi-functional pot is truly a marvel! I can cook everything from stews to rice in it.
this 8L enamel micro pressure pot is my new best friend. makes cooking a breeze and clean up even easier
I've been using this pot for a few months now and I have to, it's completely changed the way I cook. The size is for my family of four and we can easily prepare all sorts of meals in it. From slow-cooked stews to perfectly cooked rice, everything comes out deliciously perfect every time. Plus, the enamel coating makes clean-up an absolute breeze.
nice
👍A+ for this awesome enamel pressure cooker! Saves time & energy, couldn't be happier with my purchase.😊
I've tried many pots before but none compare to this one. The food tastes amazing every single time!
I'm extremely pleased with this purchase! This wonderful appliance not only looks sleek on my countertop but also performs exceptionally well under different cooking conditions – whether simmering sauces or steaming veggies – delivering consistently good results every single time.
No more worries about dinner now that I have this fantastic multi-functional pot.
This pot has exceeded my expectations by far! Its large capacity allows me to make big batches of food which saves me so much time during meal prep days. Also, the micro-pressure feature ensures that flavors are well-infused into each dish making them taste absolutely divine!
OK.
The design of the micro-pressure feature ensures safety while providing maximum flavor infusion into my dishes.
best investment ever made for our kitchen
This multi-functional pot has truly been a lifesaver in my kitchen! It's so versatile - I use it for everything from boiling pasta to cooking hearty soups and stews. The fact that it’s also a pressure cooker means that meals are ready in no time at all which is great on those busy weeknights when you just don’t have hours to spend in the kitchen.
This appliance has become an essential part of my daily routine, simplifying meal preparation immensely.
👍
This pot not only saves time but also enhances the flavor of food with its micro pressure feature.
No more burnt pots! The multi-functional pot regulates heat perfectly, ensuring even cooking every time.
🌟Worth every penny! It's efficient, easy to clean and extremely durable.💖
The 8L size is perfect for family meals or meal prepping for the week.
I've been a home cook for many years and have tried countless pots, but none have impressed me as much as this one. The multi-functionality is outstanding - it can sauté, steam, slow-cook and more! Plus the fact that it's also a pressure cooker makes cooking so much quicker and easier.
This pressure pot is a true kitchen hero! From simmering to steaming, it does it all.
The size is perfect for our family meals.
Amazing!
Well, let me tell ya, this thing has really blown my socks off! I mean, the way it cooks food is just something else. It's like a culinary magician or something. The speed at which it gets things done? Unreal. You know how it usually takes forever and a day to get your grub ready? Not with this bad boy right here. It's pretty much set and forget - throw your ingredients in, dial up whatever setting you need (which are super easy to figure out by the way) then sit back and relax until dinner time rolls around.
Never thought I'd say this, but I actually forward to cooking now thanks to my new 8L micro pressure pot.
Very good
👍this pot is a lifesaver! from pasta to hearty stews, it does everything. and as a pressure cooker, meals are ready in no time - perfect for busy weeknights when you just don’t have hours to spend in the kitchen.
no worries about dinner now that I have this fantastic multi-functional appliance 😍
I'm extremely pleased with my purchase!
Nice one!👍