SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Packages to be delivered within the U.S. are shipped from our U.S. warehouse through USPS and delivered within 1-3 business days.
*Due to high demand, sometimes items may not be readily available from the US warehouse, when this happens, they may be shipped from our warehouse overseas and may take up to 5-20 business days to arrive.
Packages to be delivered to other countries are shipped from our warehouse in China.
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of theluxtrend.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of theluxtrend.com.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
EASY RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I'm absolutely thrilled with this digital protractor! I've been using it for a few weeks now and can't believe how easier my DIY projects have become. The LCD display is bright, clear, and easy to read. It's also super accurate - no more guesswork or squinting at tiny lines on traditional spirit levels. This tool has truly revolutionized the way I work around the house. A definite must-have for any handyman (or woman!) 👍
Wow! As someone who spends a considerable amount of time crafting and constructing models, precision is paramount in all the projects I undertake. This digital level has truly revolutionized the way I work, making things significantly simpler and more precise than they ever were before! One feature that particularly stands out to me is its LCD screen. It provides incredibly crisp readings which are always spot-on every single time, without fail. The accuracy it offers is simply unparalleled compared to other tools I've used in the past. Moreover what adds to its appeal even further is its compact size. Unlike regular levels which can often be quite cumbersome and difficult to handle especially when working within tight spaces or intricate designs, this digital level fits perfectly well into any space no matter how small or confined it may be. This feature makes it extremely convenient for me as now there's no need for awkward maneuvering or struggling with larger tools while trying to achieve perfect alignment or balance on my projects - a task made effortless by this wonderful piece of technology! In addition, despite its petite size, it doesn't compromise on quality at all. The construction feels sturdy and durable promising longevity which means you're not just investing in a tool but rather an ally that will aid you in countless future endeavors. To sum up my experience so far: pure satisfaction! My purchase decision was indeed a wise one; one that has improved both the efficiency and quality of my work immensely. To say I'm happy would be an understatement – ecstatic would be more apt!
I've found this digital protractor to be an indispensable tool. The LCD display is clear and easy to read, making my projects much more accurate.
Accuracy matters immensely in my line of work. That’s why I’m incredibly pleased with the performance of this protractor spirit level tool - its precision is unparalleled compared to other tools I’ve used before! It’s lightweight yet sturdy; easy-to-use yet sophisticated – exactly what you’d want from such a device.
I'm really impressed with this tool's precision. It's lightweight yet sturdy; it’s just I needed for my carpentry work.
The dual functionality of this device has made my interior design work so much easier! With its clear display, getting exact measurements is now a breeze 😊
This digital protractor level has been an absolute game-changer for me as an interior designer 😊 With just one glance at its clear LCD screen, I get exact measurements that help me align pictures perfectly straight or ensure furniture layout symmetry across rooms — making my job easier & clients happier!
nice thing, works pretty well overall
This gadget is a game-changer! It takes precise measurements and the spirit level feature ensures everything is perfectly aligned. Couldn't be happier!
This two-in-one tool has transformed my weekend home improvement tasks into something I look forward to. Its user-friendly interface makes it simple for anyone to use!
I love working on home improvement tasks during weekends but always struggled when it came down to getting angles right... until now!! This nifty little gadget not only gives precise angle measurements but also doubles up as a spirit level- talk about a two-in-one! It's user-friendly and the LCD display is so easy to read. I'm genuinely impressed with this tool - it's made my weekend projects less of a chore and more of a joy.
Absolutely love how handy this digital protractor is! The LCD screen provides such sharp readings that have improved the quality of all my craftwork 🌟
With bright, easy-to-read numbers on the LCD screen and pinpoint accuracy in measurement - this little gadget has become one of my favorite tools around the house 👍
I can’t believe how much simpler DIY projects have become since purchasing this digital protractor. No more squinting at tiny lines on traditional levels - just quick and accurate readings every time!
This product has revolutionized how I approach woodworking projects — no more guesswork or inaccuracies when measuring angles thanks to its crystal-clear LCD display!