SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Packages to be delivered within the U.S. are shipped from our U.S. warehouse through USPS and delivered within 1-3 business days.
*Due to high demand, sometimes items may not be readily available from the US warehouse, when this happens, they may be shipped from our warehouse overseas and may take up to 5-20 business days to arrive.
Packages to be delivered to other countries are shipped from our warehouse in China.
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of theluxtrend.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of theluxtrend.com.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
EASY RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The light-up bubble shooter has truly transformed our family outings, becoming an integral part of ournics and beach trips. This delightful gadget is not just a toy but a medium that brings endless entertainment to both the children and adults alike. Its luminous glow casts an enchanting aura during twilight hours, making for some magical moments that we will cherish forever 💫. What makes this bubble shooter stand out even more is its ease-of-use. It's so simple to operate that even my youngest child can use it without any assistance. The joy she gets from being able to independently control her own 'bubble machine' is priceless! It gives her a sense of independence while also providing us all with beautiful bubbles that add charm to our gatherings. Another feature of this bubble shooter which deserves mention is its electric operation. Gone are the days when we had to manually blow bubbles or crank handles on old-fashioned machines - now, with just the push of a button, we have non-stop bubbling action! This saves us from unnecessary labor and allows everyone at our gatherings to enjoy continuous streams of glowing bubbles 🏖️ . This light-up bubble shooter has been nothing short of amazing for us all. Not only does it provide constant amusement for everyone present (regardless of their age), but it also creates beautiful memories under its radiant glow during evening hours. Its user-friendly design means even the little ones can operate it independently. And lastly, thanks to its electric feature which negates manual effort completely - there's never-ending bubbly fun in store for everyone around!
🌟🌟🌟🌟🌟My kids absolutely love it. It lights up, which makes it perfect for those long summer evenings when the sun goes down but the play doesn't stop. The bubbles are plentiful and vibrant, filling our backyard with joyous laughter and excitement. I've never seen my little so engaged in an activity before - they can spend hours just chasing and popping bubbles. Plus, it's electric so no more huffing and puffing to keep the bubbles flowing. A fantastic purchase! 👍
I have two words for this product: Absolutely delightful! 😁 As a father of three energetic boys, finding something that keeps them entertained is always a challenge but this light-up bubble gun has done wonders! It’s not only engaging but also encourages them to play outdoors instead of being glued to their screens all day long. And let's talk about the light show – simply mesmerizing at dusk or dawn; adds some extra magic into their playtime adventures.
My kids love the light-up feature
Fun
It's like having their own mini disco outside!
My kids are over the moon with it. The light-up feature is a hit, especially during those warm summer nights. An excellent buy indeed! 👍
Absolutely thrilled with this purchase! It provides endless entertainment and encourages outdoor play. The light show is added bonus
Perfect
My youngest daughter loves her bubble machine
Cool
I've never seen my little ones so engaged before! They spend hours chasing and popping bubbles from this fantastic device
recommended, works well