SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Packages to be delivered within the U.S. are shipped from our U.S. warehouse through USPS and delivered within 1-3 business days.
*Due to high demand, sometimes items may not be readily available from the US warehouse, when this happens, they may be shipped from our warehouse overseas and may take up to 5-20 business days to arrive.
Packages to be delivered to other countries are shipped from our warehouse in China.
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of theluxtrend.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of theluxtrend.com.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
EASY RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
🌼💍 I recently got this adjustable ring and it's become a staple in my accessory rotation. The stainless steel gives it durability while the daisy motif adds a touch of femininity that I absolutely love. It's so versatile, pairing well with both my casual and dressy outfits. Plus, the adjustability feature is fantastic - no more worries about getting the right size It feels like this piece was made just for me! A great find indeed! 💖
I'm thrilled with my new adjustable ring! The daisy design is charming, and the stainless steel ensures it's built to last. It perfectly complements all of my outfits!
Love it
😊👌This little gem has quickly become one of my favorite accessories! Its delightful daisy detail brings such joy and positivity every time I glance at it on my hand. And let's talk about practicality; being crafted from stainless steel means no tarnishing or fading over time (a big win!) plus the added benefit of adjustability? Genius! No matter if your fingers swell during summer or shrink in colder months - you're covered with perfect fit year-round. Love it!
I adore this unique piece! It's not just an accessory; it's also a mood-booster thanks to its delightful floral design. Plus, being made from stainless steel guarantees longevity.
😊👌This ring is absolutely stunning! It fits perfectly due to its adjustable feature and looks beautiful with the daisy detail. A great investment for anyone who loves durable yet chic accessories!
This ring is adorable ❤️
I'm typically not one to write reviews but this unique ring deserves some praise. As an avid lover of all things floral, its charming daisy design caught my eye instantly. But what truly sold me was its adjustable nature – finally, a ring that fits perfectly on any finger without any hassle or discomfort! Crafted from stainless steel, it also promises longevity which is always a bonus when investing in jewelry pieces.
This lovely little number has quickly become one of my favorite pieces of jewelry. Not only does it look gorgeous on but adjusting it couldn't be easier or more comfortable!
👍 👍 👍
Beautifully crafted, incredibly versatile- this adjustable ring ticks all boxes for me! So happy with how effortlessly stylish and resilient it is.
Cute ring
An absolute delight – that’s what wearing this lovely little trinket feels like every day. From its enchanting floral design to its adaptable sizing feature – everything about it screams perfection!