SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Packages to be delivered within the U.S. are shipped from our U.S. warehouse through USPS and delivered within 1-3 business days.
*Due to high demand, sometimes items may not be readily available from the US warehouse, when this happens, they may be shipped from our warehouse overseas and may take up to 5-20 business days to arrive.
Packages to be delivered to other countries are shipped from our warehouse in China.
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of theluxtrend.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of theluxtrend.com.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
EASY RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I've been rocking this brush for a few weeks now, and let me you, it's one of the smartest buys I've made in ages. The detangling feature is smooth as butter but still does its job right, even on my thick-as-a-brick, coarse hair. It glides through like a dream without any of that nasty pulling or breaking. Now let's talk about the scalp massage aspect - pure bliss! Every morning feels like a trip the spa with this baby in hand. It works its magic on your scalp making you feel relaxed and ready to start your off right. Talk about self-care! Living where humidity rules supreme can be tough on my hair causing frizz galore. But thanks to this gem and its anti-static material, those frizzy bad hair days are becoming history! This little detail is an absolute game-changer for anyone who knows what it’s like battling with unruly locks daily. But hold up cause there's more! What really makes this product shine brighter than a diamond is the one-key self-cleaning system. Seriously y'all, cleaning has never been easier or more convenient; no more wrestling with hairs tangled around bristles till kingdom come! Just press that button and voila - all clean! So if you're tired of struggling with stubborn knots every morning or just want something that'll give your scalp some love while keeping frizz under control – look no further than this brush here folks because it ticks all those boxes plus some extra ones too!
As someone who has struggled with dry, brittle hair due to constant heat styling, finding an effective detangling brush has always been challenging. This brush not only glides through my locks without pulling or breaking them but also stimulates blood circulation in my scalp thanks to its 3D air cushion design. After each brushing session, my hair looks smoother and shinier than before.
So easy to clean! Doesn’t break my hair! Great purchase!
👍💖 This detangling brush with its one-key self-cleaning feature has made my daily routine so much easier. It's gentle my scalp, too.
I recently bought this for everyday use and it's exceeded all expectations. Not only does it look great but its performance is top-notch.
Incredible! Detangles and massages my scalp, self-cleaning is a bonus.
the best thing I've bought in years! it doesn't pull or break my hair and cleaning it is a breeze. love how easy it makes everything.
recommend
As someone who sheds a lot of hair, the quick-clean button on this compact brush has been life-changing! It untangles effectively too - no downsides found yet.
Came in perfect condition - loving the color!
I was skeptical at first but this little gem proved me wrong. It detangles without any discomfort and cleans itself - what more could you ask for?
No more tugging or pulling. Plus, self-cleaning? Yes please!
A must-have for anyone with long hair. No pulling, no pain, just smooth strands every time. And the fact that it cleans itself? Priceless!
The ergonomic anti-slip handle ensures precision control while styling your hair regardless of its type or texture – be it long or short, straight or curly! Its high-quality plastic construction prevents static build-up ensuring smooth and frizz-free hair after every use!
A truly good detangler that gets the job done efficiently!!
This amazing little tool does wonders for reducing breakage by gently detangling strands instead of yanking them out harshly like other brushes tend to do! Plus the striking colors make this practical item fun and stylish too!
impressive
This brush has made my hair routine so much easier, love it!
Its sleek, has a large enough paddle, and the cleaning feature does work well. I love it!
my daughter used to hate getting her hair brushed now she asks for it because this tool makes brushing fun again 🙌💕
Gentle the scalp, effective detangling. Self-cleans - what a win!
This product truly understands our needs: effective detangling + scalp massaging + effortless cleaning = pure happiness.
The massage feature feels like a spa treatment at home!
Okay
Ideal for any type of hair, this versatile brush is all you need in your grooming kit.
Can we talk about convenience? Detangling has never been smoother plus that self-clean button saves time & effort.
This brush is not only aesthetically pleasing with its sleek design but also performs exceptionally well.
I have never used such an efficient tool when it comes to managing unruly tresses whether they are wet or dry! The 3D air cushion design is gentle on the scalp and promotes hair growth by stimulating blood circulation. Its sleek, ergonomic handle ensures a comfortable grip for precise control during styling!
Like this brush
I'm impressed by the ergonomic design of this brush; its comfortable grip ensures precision control during styling sessions. The striking colors are just an added bonus!
A perfect gift idea indeed! Stylish, practical and versatile for all hair types, I've already bought several as presents for friends.
The button pushes easily and makes cleaning my brush a hundred times faster. Plus, it untangles my hair quite well.
I loved it! Came in great condition and love the color!
If you're looking for an excellent gift idea then look no further than this fabulous brush that provides both grooming solutions as well as stress relief via scalp stimulation! With just one click all trapped hairs are pushed out making cleaning up afterwards practically effortless
A perfect gift! It's practical, stylish and so useful.
As a man with thick, unruly curls, finding an effective styling tool can be difficult. But this brush has made grooming so much easier thanks to its ergonomic handle which ensures precision control during styling sessions.
Love the vibrant colors and the effortless cleaning feature.
Bought two for myself because they're just that good! My granddaughter borrowed one & won't give back - she loves how gently it detangles her long locks.
The striking colors are an added bonus to this already amazing brush 🌈
The anti-static material of this brush is truly impressive! My hair used to be frizzy after brushing but not anymore! Now my locks are smooth and shiny all day.
A must-have detangler, works like charm!!
This brush feels like therapy with every stroke - promotes scalp health and hair growth.
This brush is everything you need in your grooming kit. It's versatile enough to work on any hair type, whether long or short, curly or straight. And the best part? It reduces breakage by gently detangling without pulling at your strands!
No more struggling with hairs tangled around bristles - cleaning up after brushing has become so easy thanks to the one-key self-cleaning system
The purple color looks so chic! Adds an elegant touch to my vanity.
This brush has been an absolute game-changer in my daily grooming routine. It's so easy to clean with its one-key self-cleaning system - just push out trapped hair with a click! I've noticed less breakage since using this brush as it detangles without pulling at my strands.
This isn't just another ordinary brush - it also stimulates blood circulation in your scalp promoting healthier growth while relieving stress through its massage-like feel with every stroke!
Easy to clean, gentle on hair. A great buy!
Fine quality
My kids absolutely love this brush too! They used to dread having their hair brushed because of the tugging and pulling but now they actually look forward to it. This versatile use makes it ideal for everyone in your family regardless of their age or gender!
I've been using this detangling brush for a month now and it's safe to say that I'm love. The scalp massage feature is amazing - it feels like a mini spa session every time I use it. Plus, the one-key self-cleaning system makes getting rid of trapped hair so easy! It's perfect for someone like me who has long, thick hair.
My kids love it too! No more tears during brushing time.
My kids absolutely love using this brush too! It's gentle enough to detangle their fine locks without causing any discomfort or tears.
The 3D air cushion design not only provides effective detangling but also stimulates blood circulation in the scalp promoting healthier hair growth.
My daughter used to dread having her tangles brushed out but now she actually enjoys it thanks to how gentle yet effective this detangling feature is on her fine locks