SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Packages to be delivered within the U.S. are shipped from our U.S. warehouse through USPS and delivered within 1-3 business days.
*Due to high demand, sometimes items may not be readily available from the US warehouse, when this happens, they may be shipped from our warehouse overseas and may take up to 5-20 business days to arrive.
Packages to be delivered to other countries are shipped from our warehouse in China.
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of theluxtrend.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of theluxtrend.com.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
EASY RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Just got this cooling fan for my car and it's a lifesaver! I live in Arizona where the heat can be unbearable, but this little gadget keeps me cool even on the hottest days. It rotates any angle I need and fits perfectly in my small car. Love it!
Recommend
Alright, so here's the deal. You know when you're driving for hours on end in that killer heat and all you want is a cool breeze? Well, I found this little gadget to be an absolute lifesaver. It's this multi-angle car fan that fits perfectly into your ride without being a total eyesore or messing up your dashboard view. Let me tell ya, it's compact as heck but don't let its size fool ya! This baby packs a punch and does wonders in keeping the inside of my car from turning into an oven. And trust me, after spending what feels like forever behind the wheel under blazing sun rays, having something handy like this makes all the difference! But wait there’s more! The part that takes the cake with this bad boy is its rotatable feature. Yeah, you heard right - it swivels around letting you direct that much-needed air exactly where it needs to go. How genius is that? It’s not just blowing air aimlessly around; no sirree! You can point it wherever YOU need which means whether I'm alone or got company riding shotgun they get their own personalized mini breeze too. This isn’t some random design either – someone really thought about how best to make our lives easier while we’re stuck in traffic during those hot summer days. So yeah if you ask me about must-have gadgets for long-distance drives under scorching conditions then look no further than this nifty device!
Impressive performance from such a compact device! The multi-angle rotation feature ensures every corner of my vehicle receives adequate airflow, keeping both driver and passengers comfortable during our road trips.
worthy
i'm always skeptical about buying gadgets online but boy was i wrong about this one...it works like magic! no more sweaty commutes home after work, plus its adjustable angles are super handy 🙌
cooling
My new go-to for keeping cool during summer drives! This rotating car fan has made such an improvement in comfort during those hot, sticky days. Not only does it work incredibly well but also fits neatly without taking up too much space.This little gadget is truly amazing! It’s so easy to adjust and really cools down the whole car quickly. I was surprised by how powerful it is despite its size. Now, no more sweltering rides home after a sunny day out!