SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Packages to be delivered within the U.S. are shipped from our U.S. warehouse through USPS and delivered within 1-3 business days.
*Due to high demand, sometimes items may not be readily available from the US warehouse, when this happens, they may be shipped from our warehouse overseas and may take up to 5-20 business days to arrive.
Packages to be delivered to other countries are shipped from our warehouse in China.
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of theluxtrend.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of theluxtrend.com.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
EASY RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Man, I gotta tell ya, this has the best purchase I've made in quite time. Seriously, it's been a real game-changer You know how it is when you buy something and you're not entirely sure if it'll live up to the hype?, let me assure you that this little gem exceeded all expectations. First off, compatibility is key right? And lemme just say that with all our phones and cars, this thing works like a charm. No hiccups anything of the sort. It was almost too easy to set up! Just plugged her in and she was good to go; fussing about with complicated instructions or anything. And speaking of cars 🚗 - we have more than one at home (yeah we’re those people) but regardless of make or model – whether they're brand new rides or old faithfuls – they’ve had zero issues syncing up with this baby. Now onto phones 📱 - from iPhones to Androids and everything else under the sun...this gadget hasn’t met a phone it didn't get along with. We’re talking seamless integration here folks! So yeah overall, what can I say except that buying this little wonder has seriously been one of my smartest moves lately. If anyone out there is on the fence about getting one for themselves – don’t be! Trust me when I say: This will be your next great purchase too!
This holder is more than just a phone cradle—it's an essential tool that enhances your driving experience. The adjustable extension and viewing angles feature allows me to adjust the screen visibility according to my preference, making it easier for me to navigate through maps or switch songs without distracting myself from the road.
Love this holder, it keeps my phone stable even when the car vibrates. Just have to tighten it sometimes.
This gadget right here is seriously sturdy. You know how some stuff you buy these days feels like it might just crumble in your hands? Not this one. It gives off that robust vibe that screams quality and durability. I mean, we're talking about a of kit that can withstand the test of time without even breaking a sweat. thing I love about this gizmo is how easily it can be turned or adjusted. There are no fidd bits or complicated instructions to follow; just twist or turn as needed and voila! It's as simple as pie and makes using the device an absolute breeze. So yeah, if you're looking for something solid that does what it says on the tin without any fuss then look no further my friend. This piece of kit has got your back covered big time! It’s built like a tank yet moves with such ease - talk about having the best of both worlds! All said and done folks, for anyone out there searching for quality gear that won't disappoint when put through its paces... well matey, your quest ends here!
I didn't expect much but wow was I surprised! It's so designed and helpful that now I got one for each car. 👍
Finally, a car phone holder that doesn't disappoint! The rotation feature is smooth as butter and the retraction makes it super easy to adjust. A real gem any driver out there.
Functional, easy to set up and not too bulky - doesn't impair my view at all! Handles large phones like a pro.
Just fine
The rotating function is flawless! So handy on road trips.
This is hands down the best phone holder I've bought - super easy to use!
Seems really well built and works great 👌
I am thoroughly impressed with this car phone holder’s functionality and durability. From its stable and scratch-free grip that protects your device from unnecessary damage to its ability of extending up to an additional two inches for optimal screen visibility—every aspect of this product screams convenience and efficiency!
Solid construction, installation is a breeze. Doesn’t block your sightline either – perfect fit for any phone!
This product has been a lifesaver on my long drives! I love how it can rotate 360 degrees - no more awkward angles while trying to follow the GPS!
No more struggling with fixed positions or fumbling with your device at red lights!
it's a great buy, works with all our phones and cars. no more struggling to find the right holder!
this is my favorite phone holder! it keeps my phone in place even when the car vibrates. sometimes i have to tighten it but that's not a big deal.
this thing's legit, like it spins around and stuff? also pulls back when u don’t need it in ur way. pretty cool if you ask me
What a fantastic product! This holder has made driving so much more convenient for me. It doesn't just hold phone securely but also allows easy one-handed operation - inserting or removing my phone is a breeze now! And let's not forget the adjustable extension feature - I can adjust viewing angles by up to 180 degrees which makes navigation super easy.
Smooth rotation, easy retraction - great gadget for any driver!
i didn't expect much from this but wow was I pleasantly surprised! now i've got one for each of our cars. 👍
this thing is so easy to set up and use, plus it isn’t too bulky - doesn't block my view at all!
i ain't gonna lie, wasn't expecting much from this but boy was i wrong! rotation works like charm n' retracting part is just cherry on top 😍👌
LOVE THE FACT THAT I CAN POSITION IT EXACTLY WHERE I NEED TO SEE WHILE DRIVING. MULTIPLE ADJUSTMENTS ARE A LIFESAVER!
👍
The versatility of this product blows me away! Being able to swivel my phone around AND pull it back when needed? Absolute genius design!
Gotta say, I'm loving this car phone holder with its rotatable function – perfect for switching between portrait and landscape views without hassle.
This holder is truly worth every penny spent! Its universal compatibility means it fits any smartphone between 4-7 inches perfectly – finally found something reliable! Moreover, its high-temp resistant material ensures longevity and reliability. Now I can manage calls, maps or music without any hassle!
EASY INSTALLATION, SOLID CONSTRUCTION. DOESN'T OBSTRUCT YOUR VIEW EITHER – PERFECT FIT FOR ANY PHONE!
it's alright... does what its supposed to do although took some time getting used to the retractable bit... but once i got hang of it, made life easier.
Absolutely adore how it spins around smoothly!
Totally digging how compact yet sturdy this holder feels even after frequent rotations. It's clear that it's built to last!
I've always been skeptical about car phone holders, but this one changed my mind. The design is simple yet effective; it attaches securely to the rearview mirror and holds my phone in place even on bumpy roads. The silicone grips are a nice touch, they protect my phone from scratches while ensuring stability. Plus, I love that it's extendable up to an additional 2 inches which gives me the perfect screen visibility.
I love how this holder makes multi-tasking in the car so much easier. Now I can manage calls, maps or music without hassle! 📱🎵🗺️
I was pleasantly surprised by how well this product performs! It securely attaches to my car’s rearview mirror, providing me with a clear view of my device while I focus on driving—no need to look down anymore. Plus, its easy one-handed operation design makes it even more convenient for use during drives!
BUILT LIKE A TANK AND WORKS GREAT - HIGHLY RECOMMEND 👌
the silicone grips protect my phone from scratches and the holder remains stable even on bumpy roads - super impressed!
The best part about this holder is how it enhances safety during drives. It keeps navigation within sight reducing the need to look down constantly – less distraction equals safer drives! Also, its secure rearview mounting means I can focus on the road ahead without worrying about my phone falling off.
this holder keeps my navigation within sight, reducing the need to look down – safety first! 🚦
Loving the one-handed operation feature - so convenient while driving.
i love how it extends up to an extra 2 inches and allows me to adjust viewing angles by up to 180 degrees. 🔄