SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Packages to be delivered within the U.S. are shipped from our U.S. warehouse through USPS and delivered within 1-3 business days.
*Due to high demand, sometimes items may not be readily available from the US warehouse, when this happens, they may be shipped from our warehouse overseas and may take up to 5-20 business days to arrive.
Packages to be delivered to other countries are shipped from our warehouse in China.
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of theluxtrend.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of theluxtrend.com.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
EASY RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Since the arrival of this grill in our home, weekend brunch has been utterly revolutionized. Gone are the days of juggling pans on the stove for eggs, bacon, and pancakes. Now, it's all done in one go, right on the grill's spacious surface. The electronic temperature control means each item cooks perfectly. Pancakes are fluffy and golden, eggs are fried to perfection, and bacon crisps up nicely without smoking out the kitchen. The non-stick Teflon coating is not just a claim; it genuinely works, making cleanup afterward so straightforward it feels like cheating. Transitioning from breakfast to lunch grilling is seamless, with vegetables and burgers getting those beautiful grill marks without the hassle of firing up an outdoor grill. It's compact enough that it doesn't monopolize counter space in my small kitchen but robust enough to handle cooking for a family. This grill hasn't just been a tool; it's been a game-changer for how we enjoy meals, especially in the colder months when outdoor grilling isn't an option. Plus, its smokeless operation means we can grill as much as we want without worrying about the smoke alarm. Every meal from this grill feels like a small celebration of flavor and convenience.
Surprised by how much power this compact grill packs. Heats up fast, cooks evenly, and doesn't take up much space. Ideal for my small apartment kitchen.
I love how this grill lets me control the temperature so precisely. Whether I'm gently grilling vegetables or searing a steak, I can adjust the heat to suit the food, ensuring everything comes out cooked just the way I like it.
I'll admit, I was skeptical at first. How could an indoor grill truly replicate the outdoor grilling experience without all the smoke and hassle? But I'm happy to say I've been converted. This grill has become my go-to kitchen appliance, surpassing even my beloved skillet for weeknight dinners. The precise temperature control has made overcooked, dried-out chicken breasts a thing of the past. Vegetables grill up in minutes, with a perfect char that adds so much flavor. The size is just right for my counter; it doesn't take up too much space but is large enough to cook meals for my entire family. And the cleanup? It's almost too good to be true. Food remnants wipe off easily from the non-stick surface, and I've yet to encounter any stubborn messes. The smokeless feature means I can grill indoors without any lingering smells or smoke filling the apartment, which was always a major drawback of cooking with my old pan. This grill has not only made cooking more enjoyable but has also inspired me to try new recipes and techniques. It's truly been a revelation in my kitchen.
I used this grill for the first time last weekend, and it was a hit! The electronic temperature control made cooking steaks a breeze. They came out just the way we like them, every single time. Plus, cleaning up was so easy because of the non-stick surface.
The aluminum alloy and teflon combo makes it sturdy yet easy to clean.
Surprised at how much I use it. From fish to sandwiches, all come out great.
My go-to for quick dinners. Heats up fast, cooks even faster.
It's light enough to move around, making storage a non-issue.
The first time I used this grill for a dinner party, my friends were amazed at how I could grill indoors without any smoke. It's been the center of many gatherings since then, proving that good things come in smokeless packages.
Grill master 🍖
😋
Living in a region with unpredictable weather, the dream of grilling outdoors often remained just that, a dream. That was until I discovered this electric grill. Suddenly, I'm grilling chicken, fish, steaks, and vegetables regardless of rain, snow, or shine. The standout feature for me is the adjustable temperature control. It's precise, allowing me to grill everything just the way my family likes it. The fact that it's smokeless means my kitchen remains fresh, without the typical post-BBQ smog. The compact design is deceptive; it can cook a surprising amount of food at once, enough to satisfy my hungry family. And when we're done, cleaning is astonishingly simple. The non-stick surface means a quick wipe down is often all it needs. It's not just an appliance; it's brought a new way of dining to our home, making every meal feel like a mini event.
Cleaning up after using this grill is so easy, it feels like cheating. The non-stick Teflon surface means food residue simply wipes off, and I can get back to relaxing after dinner without dreading the cleanup.
Having this grill has totally changed how I cook during the week. It's so convenient to fire it up and grill chicken breasts or veggie skewers, even after a long day at work. The fact that it's smokeless means I can use it any time, without worrying about setting off the smoke detectors.
This grill has encouraged me to experiment more in the kitchen. The electronic temperature control and smokeless feature mean I can try grilling foods I never would have thought to grill before, like peaches and halloumi cheese.
our family favorite ❤️👨👩👧👦
Clean dream ✨
As someone who's conscious about the environment, the energy efficiency of this grill is a big plus for me. Not only does it grill food perfectly, but it also does so without a high energy cost or carbon footprint.
Thought I’d miss the charcoal flavor, but the convenience wins.
Grilled cheese sandwiches are now a regular delight. So easy to make. 🧀
Honestly didn't miss the outdoor grill, this one's smokeless magic.
I was pleasantly surprised by how much I could cook at once on this grill. Despite its compact size, the cooking surface is ample, allowing me to grill a variety of foods at the same time. It's efficient and convenient.
Fast cooking!
Never considered myself much of a cook, let alone a grill master. Yet, here I am, writing a glowing review about this indoor grill that's transformed me into a culinary adventurer. The journey began the moment I grilled my first piece of salmon on its non-stick Teflon surface. The fish came out perfectly: moist inside, with a crispy exterior, and not a hint of smoke in the air. The temperature control eliminated my fear of under or overcooking. It's lightweight and easy to move, yet feels sturdy and durable during use. I've grilled everything from vegetables to paninis, discovering new recipes and flavors along the way. It's more than just an appliance; it's a ticket to explore a world of grilling I never knew I could enjoy so much, all from the comfort of my kitchen.
The compact and lightweight design of this grill has made it easy for me to take it from the kitchen to the dining table, turning dinner time into a fun interactive cooking experience. It's been a hit with guests too.
Yummy 😋
Game changer 🌟🌟🌟🌟🌟
My family loves BBQ, but we hated the smoke and cleanup involved with traditional grilling. This grill has changed all that. It's smokeless and easy to clean, making BBQs a regular family activity, regardless of the weather.
The versatility of this grill is incredible. One day I'm grilling steaks, the next I'm making pancakes. It's the only appliance I've used consistently since I got it, and I can't imagine my kitchen without it now.
The quality of this grill is outstanding. The aluminium alloy body feels sturdy, and the Teflon coating has held up well against my frequent use. It's reassuring to know it's CE Certified, ensuring safety and quality in my kitchen.
My tiny kitchen loves this grill. Powerful, yet fits in so snugly.
Brunch has never been better. Pancakes and bacon are a breeze.
Who knew indoor grilling could be this good and smoke-free?
Wasn’t sure about its size at first, but it’s mighty and fits anywhere!
I was impressed with how quickly this grill heats up, saving me a lot of time in the kitchen. Whether it's burgers for lunch or grilled sandwiches for dinner, I can count on this grill to get the job done fast and with great results.
This grill has become my go-to for healthy meals. The non-stick surface means I don't have to use oil, and the temperature control ensures my veggies and chicken are grilled to perfection. It's helped me stick to my healthy eating goals with ease.
👍👍👍
This grill has quickly become the heart of my kitchen, transforming mundane meals into culinary delights. It's incredibly user-friendly, with electronic temperature control that takes the guesswork out of cooking. The quality of the build is evident, from the high-grade aluminium alloy to the durable non-stick surface, which has held up against countless meals. It's the perfect size for my countertop, and its light weight makes it easy to store away—though, honestly, it rarely leaves the counter. Whether it's a simple grilled cheese sandwich or a more elaborate steak dinner, the results are consistently delicious. Moreover, its smokeless feature means I can grill to my heart's content without worrying about setting off the smoke alarm. It's not just made cooking easier; it's made it more enjoyable.
Perfect grill 🍔
Living in a city means no space for an outdoor grill, but this electric grill has solved that problem. It's smokeless, so I don't have to worry about setting off my smoke alarm, and it fits perfectly on my countertop. City living just got a whole lot tastier.
I was a bit hesitant about an electric grill, but this one has exceeded all my expectations. It's so easy to use and clean, making weekday dinners a lot more exciting. Grilled fish and asparagus are now a regular on my menu.
As a steak lover, I'm always chasing that perfect sear, and this grill delivers every time. The powerful 1500W heats up fast, and the adjustable temperature means I can get my steak just how I like it: seared on the outside, juicy on the inside.
Grilled shrimp in minutes. Love it!
No more waiting for good weather to have a BBQ. This grill’s changed the game.
Hosting dinner parties has become so much easier. I can grill burgers for the kids and veggies for the adults, all at the same time. Cleanup is a breeze too, thanks to the non-stick surface. It's become an essential part of my kitchen.
This grill is all about the details. The electronic temperature control lets me cook my food just right. I've grilled chicken, fish, and even pineapple, and everything comes off the grill perfectly cooked and full of flavor.
Love it ❤️
Every steak comes out just how I like it, thanks to the temp control.
Cleanup’s so easy, it’s almost fun. Non-stick for the win. 🧼✨
Grilled veggies in no time, and no smoke alarm drama!
I never thought I'd be able to enjoy grilling in my small apartment until I found this grill. Its compact size is perfect for my limited counter space, and the best part is, it stores away easily. Grilled veggies have become a staple in my diet now.
Our weekend brunch has been elevated to a whole new level with this grill. Pancakes and bacon are now done simultaneously, and everything just tastes better. The non-stick surface means I can flip pancakes with ease and without a mess to clean up afterward.
Grilling indoors has always been tricky until I got my hands on this grill. The smokeless feature is a real game changer, making it possible to cook a BBQ feast right in my kitchen without any of the fuss. Steak night is now any night, rain or shine.
So easy! 👌
Amazing 😍