SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Packages to be delivered within the U.S. are shipped from our U.S. warehouse through USPS and delivered within 1-3 business days.
*Due to high demand, sometimes items may not be readily available from the US warehouse, when this happens, they may be shipped from our warehouse overseas and may take up to 5-20 business days to arrive.
Packages to be delivered to other countries are shipped from our warehouse in China.
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of theluxtrend.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of theluxtrend.com.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
EASY RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I'm absolutely thrilled with my purchase of this stylish waterproof bucket hat! It fits perfectly on my head without feeling too tight or loose which is a big plus. The waterproof feature works like a charm - no more worries about getting caught in the rain while out and about. But what really sets this hat apart from others is its unique design that adds an extra touch of style to any outfit. I've received so many compliments since I started wearing it – truly worth it!
What a fantastic hat! I got it for my fishing trips and it's just perfect. It keeps the sun off my face, and even when it rains, I stay dry. Love how stylish it looks too!
The perfect blend of style and function - that's what comes to mind when I think about this trendy bucket hat. It keeps my hair safe from sudden downpours while ensuring I don't compromise on the fashion front either 😎 A must-have accessory for anyone who loves outdoor adventures! Honestly folks, if there's one thing your wardrobe needs right now – it’s this stylish yet functional piece of headgear!
I'm not usually one to write reviews but this hat deserves some praise. It’s waterproof as advertised, super chic and fits comfortably on my head. Perfect companion for beach days or rainy walks.
I was pleasantly surprised by how much value this single product brings into daily life situations where weather unpredictability is a constant. It's not just about looking good, but also feeling comfortable and staying dry even in the harshest of weather conditions. The waterproof feature works like a charm without compromising on style points – it’s truly an impressive product!
I bought this funky bucket hat recently and boy am I impressed! Not only does it keep me dry during unexpected showers, but its sleek design has gotten me quite a few compliments from friends 😊
This bucket is just perfect!
This is by far the best purchase I've made in recent times. The waterproof feature works like magic - no more worries about getting caught in rain while hiking! Plus the style factor is top-notch 👌.
The quality of this product blew me away! Waterproofing is excellent; great for unpredictable weather conditions we often have here in Seattle. Also adds an element of style to any outfit!
Absolutely love this bucket hat - practical yet fashionable at the same time 🙌 Keeps you dry without compromising on style points.
Great fit, comfortable feel against skin, excellent water resistance!
I was skeptical about buying a waterproof hat online but trust me folks - this one does not disappoint! Keeps your hair totally dry even during heavy downpours 👍
This isn't your average run-of-the-mill bucket hat –it’s so much more than that! With its unique blend of functionality (hello there Mr.Waterproof) and aesthetics (looking sharp!), who wouldn’t want to own one?
Just received my bucket hat today and it's already a favorite. It fits perfectly, looks great, and is indeed waterproof! Can't wait to wear this on my next camping trip.
Absolutely love this !
I've been looking for a stylish yet practical hat for ages and I'm so glad I found this one. The waterproof feature works like a charm - no more soggy hair after unexpected showers 🌧️👏
This hat is fantastic! Waterproofing is top notch, style factor off the charts – makes me feel like a true adventurer while keeping me dry in wet conditions!
Perfect for those who love outdoor adventures as much as they love fashion 👒💦
I was pleasantly surprised with how well the waterproof feature worked during a sudden downpour on my hike last weekend. Plus, its stylish design made me stand out from the crowd.
😎 Highly recommended!
A must-have accessory for anyone who loves outdoorsy activities or simply wants to stay fashionable in all weather conditions 💁♂️ The water just slides right off!
This chic bucket hat has become an essential part of my wardrobe now. Not only does it keep me dry during unexpected rains but also adds that extra oomph to any casual outfit.
Bought this stylish bucket hat last month and have been wearing it non-stop since then! It’s comfy, looks great on almost anything, and most importantly; it’s actually waterproof! I’m truly blown away by the quality of this hat. It’s comfortable, stylish and waterproof just as described. I’ve received so many compliments since I started wearing it.
Finally, a bucket hat that's not only functional but also fashionable! The waterproof feature is super effective - no more worries about sudden showers ruining my day 🌧️👍
Such an amazing find! This stylish bucket hat not only protects from the rain but also adds flair to my outfit.